Services
What can we do for you? Here is a list of ways that we can help:
- Free Diagnosis & 100% guarantee. If we can't fix it, you pay nothing.
- Virus, trojan, adware and spyware removal.
- Keep you protected against future virus infections.
- Restore lost data, and recover data from damaged hard-drives.
- Repair hardware problems.
- Install new hardware and software
- Install Windows Operating Systems, and other software.
- Restore your computer to a factory fresh state.
- Setup secure wireless networks and devices (printers, hard drives, etc..).
- Install printers, or network devices.
- And more! Just ask.
Pricing
General work:
Unless included in a package, our base hourly rate for general work is $60 an hour, plus expenses. We bill in 15 minute increments, with a minimum of 1 hour.
Packages:
- Virus/Malware removal + PC Tuneup: $75
- This package resolves about 75% of computer problems we encounter (slow PC, internet issues, pop-ups, driver issues, virus notifications, can't open any programs, blue screen of death, application hijacking, registry errors, etc...)
- Full System Restore + Data Backup, Antivirus: $125
- For more serious problems where windows has been severely damaged by viruses/spyware or malicious programs, or when replacing/upgrading hard drives. We backup all your files (email, documents, pictures, financial data, movies, etc..) and start from scratch with a clean installation of Windows. We then transfer your documents back onto your computer, get everything situated, and install software to help keep you protected in the future. Afterwards, it runs just as fast as the day you bought it!
- New WiFi Network: $50
- We'll setup a secure wireless network, and connect all your devices to it.
- Existing WiFi Encryption: $25
- Unless your network was setup properly, anyone nearby can connect and access your personal files and information. We'll password protect your network, and make sure your files and data are safe.
- Data Recovery: $100-$350
- Failed Hard Drives, accidentally deleted files, these things happen to us all (usually at very inconvenient times). Bring your computer or drive to us, and we'll recover your invaluable data.
- Password Reset: $50
- Locked out of your own computer, can't remember your password? Let us reset it for you, so you can move on with your life.
On-Site Service Fee:
- Fayetteville/Springdale Area: Free
- Rogers/Bentonville/Elkins Area: $10
- Bella Vista/Siloam Springs/West Fork: $20
Contact & Location
Call us at 479.422.7574, tell us about your needs, and we'll quote you a price and setup a time for your free diagnosis. If we're unable to get to the phone, please leave us a message with your name, number, a brief description of the problem you're experiencing, and we'll get back to you ASAP.
You can also email us - repair@kmotiv.com. Please include a brief description of your computer problem or request.
31 E. Center St. Suite 200 B
Fayetteville, AR 72703
(view map)
(hours by appointment)
About your technician
My name is Kevin Kelsey. I was born into a generation that grew up with personal computers. With over 10 years of hands-on experience, and training in the field, I have become a specialist in computer troubleshooting, maintenance and repair.
I love what I do, and look forward to working with you.